Reservations
A credit card is required to hold a reservation. No charges are applied as long as the cancellation policy is regarded.
Cancellations
Cancellations or changes to a reservation must be done 24 hours prior to the reservation to avoid charges of the service.
If you cancel your appointment less than 24 hours there will be a 50% re-booking charge applied to your account based on the cost of your cancelled appointment, which must be paid prior to rebooking another appointment.
If you No Show your appointment there will be a 100% re-booking charge applied to your account based on the cost of your cancelled appointment, which must be paid prior to rebooking another appointment.
Brand New Clients must have a credit card on file prior to booking an appointment. If you no show your appointment there will be a 100% charge of the service booked to your card.
Appointments
Appointments are not transferable.
When scheduling any appointment at Visions Spa Salon, that time is reserved for you and you only. No one else can show up for your appointment.
If you show up late for your appointment, we may not be able to complete the full service scheduled and may need to reschedule your appointment.
Online Appointment Policy
Failure to show to online schedule appointment will result in loss of right to Visions Online Booking Program.
Payment
We accept cash, check, Visa, MasterCard and American Express. There is a $30.00 charge on all returned checks.
Gratuities
Gratuities are appreciated but are always at our guests' discretion. Visions Spa Salon accepts gratuities on behalf of a service provider through credit card, gift card and check. Cash may also be given to the service provider or left in our special drop box.
Returns
Returns must be made within 7 days with a receipt. No returns or exchanges on Boutique Items, Nail Polish, Jewelry or Make-up.
Packages
Package prices expire one year from purchase. All services must be rendered the same day unless stated.
Several spa services enhance circulation that drastically increases the effects of alcohol. Due to health and liability concerns alcohol is not permitted on the premises and should not be consumed before or after a treatment.
Personal Items
Visions cannot be responsible for lost or stolen items. Please leave all valuables at home.
Color Waiver
A 48 hour patch test waiver is required for all chemical services unless a patch test has been done.
Other Info: packages, services & prices are subject to change.
Spa Services
Visions Spa Salon is an adult spa. We do offer a few treatments for minors starting at the age of 14. (Acne facials, waxing, and foot and hand treatments) All Spa amenities are for adults only. The minors that are getting services must have their guardian sign a waiver and consent form as well as remain in the building while the service is being done. Their waiting area is in the Spa lobby.